ERP Application Support Jobs In Ajman | Dolphin Manufacturing LLC

  • Full Time
  • Ajman, UAE
  • 17000 AED / Month

Dolphin Manufacturing LLC

ERP Application Support Jobs In Ajman | Dolphin Manufacturing LLC

About the job

Duties and Responsibilities: –

  • Monitoring Epicor ERP Application in All Environments (Training, Pilot, Test, and LIVE).
  • Analyze and document all aspects of business process requirements.
  • Responsible for the creation and maintenance of SSRS Reports using ODBC & ADO.NET database connections. Modify current Epicor canned reports and create custom reports for the organization.
  • Provide incident response support for application issues and troubleshoot production issues.
  • Focus on developing, growing, and investing our technical talent.
  • Create BPMs using traces to implement company checks and triggers within the ERP Environment.
  • Maintains all user guides, Technical /system documentation relevant to Dolphin implementation.
  • Interacts with users to understand their requirements/problems and evaluates possible solutions from a business benefit perspective.
  • Maintains current knowledge of relevant technologies as required in Epicor Environment.
  • Perform data validation and quality control checks to maximize operational performance.
  • Troubleshoot, and resolve any reported problems.
  • Support the application team and customization development team.
  • Coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments.
  • Providing training as per needs to end-users of all group companies.
  • Designing process flows during implementation.
  • Develop and maintain any new dashboard infrastructure requirements for the organization.
  • Daily monitoring and maintenance activities.

Key Performance Indicators: –

  • Ownership of Work performed.
  • User Support Training and Materials.
  • Consulting the business team on technical solutions.
  • Design, development, and Testing of technical solutions.
  • Deployment and support.
  • Reporting (SSRS).

Technical Skill:

  • Languages: – C#.Net, VB.Net.
  • Database(s): – My-SQL, MSSQL(Beginner).
  • Operating Systems: – Windows.
  • Reporting: – SSRS (SQL Server Reporting Services).

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