Dolphin Manufacturing LLC
ERP Application Support Jobs In Ajman | Dolphin Manufacturing LLC
About the job
Duties and Responsibilities: –
- Monitoring Epicor ERP Application in All Environments (Training, Pilot, Test, and LIVE).
- Analyze and document all aspects of business process requirements.
- Responsible for the creation and maintenance of SSRS Reports using ODBC & ADO.NET database connections. Modify current Epicor canned reports and create custom reports for the organization.
- Provide incident response support for application issues and troubleshoot production issues.
- Focus on developing, growing, and investing our technical talent.
- Create BPMs using traces to implement company checks and triggers within the ERP Environment.
- Maintains all user guides, Technical /system documentation relevant to Dolphin implementation.
- Interacts with users to understand their requirements/problems and evaluates possible solutions from a business benefit perspective.
- Maintains current knowledge of relevant technologies as required in Epicor Environment.
- Perform data validation and quality control checks to maximize operational performance.
- Troubleshoot, and resolve any reported problems.
- Support the application team and customization development team.
- Coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments.
- Providing training as per needs to end-users of all group companies.
- Designing process flows during implementation.
- Develop and maintain any new dashboard infrastructure requirements for the organization.
- Daily monitoring and maintenance activities.
Key Performance Indicators: –
- Ownership of Work performed.
- User Support Training and Materials.
- Consulting the business team on technical solutions.
- Design, development, and Testing of technical solutions.
- Deployment and support.
- Reporting (SSRS).
Technical Skill: –
- Languages: – C#.Net, VB.Net.
- Database(s): – My-SQL, MSSQL(Beginner).
- Operating Systems: – Windows.
- Reporting: – SSRS (SQL Server Reporting Services).
To apply for this job please visit www.linkedin.com.
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